RT Book, Section A1 Lombardi, Donald N. A1 Slonim, Anthony D. SR Print(0) ID 1100083326 T1 Applying the C-Formula: Strategies for Staff Engagement T2 Manual of Healthcare Leadership: Essential Strategies for Physician and Administrative Leaders YR 2014 FD 2014 PB McGraw-Hill Education PP New York, NY SN 978-0-07-179484-8 LK accessmedicine.mhmedical.com/content.aspx?aid=1100083326 RD 2022/05/27 AB If the eyes are the windows to the soul, then communication is the key to action. As a healthcare leader, you will find staff engagement through communication to be linchpin to all of your activities. As we discussed generally in the preceding chapters, the strength of your communication will directly reflect the effectiveness of your performance efforts.