RT Book, Section A1 Lie, Desiree A1 Liao, Solomon S. A2 McKean, Sylvia C. A2 Ross, John J. A2 Dressler, Daniel D. A2 Brotman, Daniel J. A2 Ginsberg, Jeffrey S. SR Print(0) ID 56193853 T1 Chapter 40. Cultural Sensitivity Training T2 Principles and Practice of Hospital Medicine YR 2012 FD 2012 PB The McGraw-Hill Companies PP New York, NY SN 978-0-07-160389-8 LK accessmedicine.mhmedical.com/content.aspx?aid=56193853 RD 2024/04/24 AB Cultural competence has been defined as “the ability to understand and respond effectively to the cultural and linguistic needs of patients in the health care encounter” or “a set of attitudes, skills, behaviors, and policies that enable organizations and staff to work effectively in cross-cultural situations. It reflects the ability to acquire and use knowledge of the health-related beliefs, attitudes, practices, and communication patterns of clients and their families to improve services, strengthen programs, increase community participation, and close the gaps in health status among diverse population groups.” Cultural competency training recognizes both the individual patient-doctor relationship and population-based perspectives.