RT Book, Section A1 Hanson, Daniel J. A2 McKean, Sylvia C. A2 Ross, John J. A2 Dressler, Daniel D. A2 Brotman, Daniel J. A2 Ginsberg, Jeffrey S. SR Print(0) ID 56192314 T1 Chapter 20. Use of Lean Principles in Hospital Process Improvement T2 Principles and Practice of Hospital Medicine YR 2012 FD 2012 PB The McGraw-Hill Companies PP New York, NY SN 978-0-07-160389-8 LK accessmedicine.mhmedical.com/content.aspx?aid=56192314 RD 2024/10/14 AB Lean manufacturing, referred to commonly as “lean,” comes from the Japanese manufacturing process management philosophy derived mostly from the Toyota Motor Company. Lean was popularized in the 1990s with the publication of the best seller The Machine That Changed the World, a book authored by Massachusetts Institute of Technology research scientists studying global manufacturing practices. This book by Womack, Jones, and Roos describes the manufacturing techniques behind Toyota's success and shows how, when implemented, these systems resulted in defect reduction, improved cost efficiency, higher productivity, and greater customer satisfaction. The results were remarkable: cars with one-third the defects, built in half the factory space, using half the man-hours. The Machine That Changed the World explained what lean production is, how it really works, and how it inevitably spread beyond the auto industry. It was not until 2001 that health care organizations began applying lean principles to processes outside of manufacturing.