RT Book, Section A1 Wachter, Robert M. SR Print(0) ID 56250644 T1 Chapter 7. Human Factors and Errors at the Person–Machine Interface T2 Understanding Patient Safety, 2e YR 2012 FD 2012 PB The McGraw-Hill Companies PP New York, NY SN 978-0-07-176578-7 LK accessmedicine.mhmedical.com/content.aspx?aid=56250644 RD 2024/04/25 AB Until now, we have discussed several paradigm shifts required to improve patient safety. The dominant one, of course, is replacing an environment based on “blame and shame” with one in which safety is viewed as a top priority and systems thinking is employed effectively. Second is an awareness of the impact of culture and relationships on communication and the exchange of information. This chapter will introduce another lens through which to view safety problems: how human factors engineering (HFE) can improve the safety of person- machine interactions and the environment in which healthcare providers work.