RT Book, Section A1 Burns, Lawton Robert SR Print(0) ID 1180252773 T1 Managing Quality: Another 800-Pound Gorilla? T2 The U.S. Healthcare Ecosystem: Payers, Providers, Producers YR 2021 FD 2021 PB McGraw-Hill PP New York, NY SN 9781264264476 LK accessmedicine.mhmedical.com/content.aspx?aid=1180252773 RD 2024/04/19 AB What is “quality”? Back in the 1970s, it meant avoiding negative patient outcomes such as death, disease, disability, discomfort, and dissatisfaction. More recently, quality has meant achievement of positive objectives such as care consistent with knowledge, maximization of the quality of life, maximization of duration of life, achievement of desired health outcomes, and maximization of population health.1