RT Book, Section A1 Cosgrove, Toby SR Print(0) ID 1150213003 T1 Care Should Take Place in Different Settings for Comfort and Value T2 The Cleveland Clinic Way: Lessons in Excellence from One of the World's Leading Healthcare Organizations YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9780071827249 LK accessmedicine.mhmedical.com/content.aspx?aid=1150213003 RD 2024/04/18 AB One morning in 2013, Ted Carroll (not his real name), a man in his mid-sixties, was awakened from a sound sleep by a sharp, burning pain in his chest that radiated down his left arm. Ted suspected that he was having a heart attack, so he went to the nearest emergency room. At 6:02 a.m., he arrived at the Twinsburg Family Health and Surgery Center in Twinsburg, Ohio, a suburban clinic and outpatient surgery center operated by Cleveland Clinic.