RT Book, Section
A1 Michelli, Joseph A.
SR Print(0)
ID 1150194506
T1 Sources
T2 Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System
YR 2018
FD 2018
PB McGraw-Hill Education
PP New York, NY
SN 9780071773546
LK accessmedicine.mhmedical.com/content.aspx?aid=1150194506
RD 2024/04/20
AB Much  of  the  content  of  this  book  emerged  from  interviews  with  UCLA  Health  System  leaders,  staff  members,  volunteers,  and  other  stakeholders.  The  following  individuals  from  all  levels  of  the  organization  made  themselves  available  to  provide  the  information  needed  to  make  this  book  possible: