RT Book, Section A1 Michelli, Joseph A. SR Print(0) ID 1150194256 T1 High-Value Innovation—Leveraging the Risk of Excellence T2 Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9780071773546 LK accessmedicine.mhmedical.com/content.aspx?aid=1150194256 RD 2024/03/28 AB Innovation distinguishes between leaders and followers.