RT Book, Section A1 Michelli, Joseph A. SR Print(0) ID 1150193744 T1 The UCLA Health System Experience: What Everyone Can Learn from Greatness in Healthcare T2 Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9780071773546 LK accessmedicine.mhmedical.com/content.aspx?aid=1150193744 RD 2023/09/22 AB Greatness is so often a courteous synonym for great success.