RT Book, Section A1 Michelli, Joseph A. SR Print(0) ID 1150193539 T1 Foreword T2 Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9780071773546 LK accessmedicine.mhmedical.com/content.aspx?aid=1150193539 RD 2024/03/28 AB In the big picture of premier U.S. health system centers, UCLA is a veritable newcomer. However, despite its short 50-plus-year history, UCLA has had a significant impact on medical education, clinical care, and revolutionary medical research. Similarly, in the history of UCLA’s tremendous leadership legacy, I am relatively new on the scene. Because this book shares insights concerning leadership practices that were in place prior to my arrival, my enthusiasm for it is not a result of its reflections on my own leadership. But it does celebrate a tradition that attracted me to UCLA.