RT Book, Section A1 Michelli, Joseph A. SR Print(0) ID 1150193517 T1 Praise for Prescription for Excellence T2 Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9780071773546 LK accessmedicine.mhmedical.com/content.aspx?aid=1150193517 RD 2024/04/23 AB “Rather than resting on their laurels, the UCLA Health System asked, ‘How can we be better?’ This excellent book reveals how they choose their direction and develop their future through the transformation to an even greater institution because they are committed to care.”