RT Book, Section A1 Arthur, Jay SR Print(0) ID 1150321185 T1 Implementing Lean Six Sigma in Hospitals T2 Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, 2e YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9781259641084 LK accessmedicine.mhmedical.com/content.aspx?aid=1150321185 RD 2023/09/24 AB The most familiar path is always the status quo. Turnaround leaders must convince people that the organization is truly on its deathbed.—CHIP AND DAN HEATH