RT Book, Section A1 Arthur, Jay SR Print(0) ID 1150320730 T1 Theory of Constraints T2 Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, 2e YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9781259641084 LK accessmedicine.mhmedical.com/content.aspx?aid=1150320730 RD 2024/10/15 AB When I first tried to read Eliyahu Goldratt's book, The Goal: A Process of Ongoing Improvement (North River Press, 1984), I couldn't get through it. It was about improving throughput in a manufacturing plant. Because I'd never worked in manufacturing, I just couldn't translate it into a service business. It made no sense to me.