RT Book, Section A1 Inozu, Bahadir A1 Chauncey, Dan A1 Kamataris, Vickie A1 Mount, Charles SR Print(0) ID 1150170111 T1 Preface T2 Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9780071761628 LK accessmedicine.mhmedical.com/content.aspx?aid=1150170111 RD 2024/04/19 AB On November 16, 1960, at 3:00 A.M., I was being strangled by my umbilical cord. A doctor asked how my mother was feeling. She explained that she was feeling better after some minor discomfort she had been experiencing. Fortunately, the doctor decided to check my fetal heartbeat in utero just in case. The doctor determined that my heartbeat was extremely slow and that I was about to die. The doctor rushed my mother to the operating room for an emergency cesarean section. My life was saved. I am thankful that the system worked in this instance. Many other babies have not been as fortunate. In fact, witnessing the preventable deaths of two babies was so painful that it triggered a career change and a passion to improve healthcare processes and systems for one of this book’s coauthors.