RT Book, Section A1 Gittell, Jody Hoffer SR Print(0) ID 1150332313 T1 Invest in Frontline Leadership T2 High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9780071621762 LK accessmedicine.mhmedical.com/content.aspx?aid=1150332313 RD 2024/04/25 AB We've been downsizing. They wanted to take out management. The motivation for the change was money. Supervision is being done by colleagues now. It's not the same as when it's being done by someone with the time and the knowledge base. There's also consultation to the senior staff that's been lost.