RT Book, Section
A1 Buzachero, Victor V.
A1 Phillips, Jack
A1 Phillips, Patricia Pulliam
A1 Phillips, Zack L.
SR Print(0)
ID 1150329313
T1 Implementing and Sustaining ROI
T2 Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs
YR 2018
FD 2018
PB McGraw-Hill Education
PP New York, NY
SN 9780071812719
LK accessmedicine.mhmedical.com/content.aspx?aid=1150329313
RD 2023/03/31
AB Even  the  best-designed  evaluation  process,  model,  or  technique  is  worthless  unless  it  is  effectively  and  efficiently  integrated  into  the  organization.  This  level  of  accountability  represents  significant  change  for  healthcare  organizations.  This  change  leads  to  resistance  to  the  use  of  ROI.  Some  of  this  resistance  is  based  on  fear  and  misunderstanding.  Some  is  real,  based  on  actual  barriers  and  obstacles.  Although  the  ROI  Methodology  presented  in  this  book  is  a  step-by-step,  methodical,  and  simplistic  procedure,  it  can  fail  if  it  is  not  integrated  properly,  fully  accepted,  and  supported  by  those  who  must  make  it  work  within  the  organization.  This  chapter  focuses  on  some  of  the  most  effective  means  of  overcoming  resistance  to  implementing  the  use  of  ROI  in  an  organization  and  shows  how  to  sustain  its  use  for  years.