RT Book, Section A1 Berry, Leonard L. A1 Seltman, Kent D. SR Print(0) ID 1149941875 T1 Acknowledgments T2 Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9781260011838 LK accessmedicine.mhmedical.com/content.aspx?aid=1149941875 RD 2024/04/24 AB Researching and writing this book thrust us into the roles of both student and teacher. Before we could teach, we first had to learn. We now have studied a remarkably successful service organization and, in this book, teach its lessons. We have had an enlightening and rewarding journey.