RT Book, Section A1 Dinkin, Steven P. A1 Filner, Barbara A1 Maxwell, Lisa SR Print(0) ID 1150324882 T1 Using The Exchange in Group Conflicts T2 The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9780071801966 LK accessmedicine.mhmedical.com/content.aspx?aid=1150324882 RD 2023/03/31 AB Out of the corner of her eye, Radha Samson saw Dr. Raul Garcia, the director of St. Sonia's lab, coming in the door of the cafeteria and rose to meet him. Tanya Stewart, the nurse practitioner with whom Radha had been chatting, noticed the situation and tactfully took her cup of coffee to another table.