RT Book, Section A1 Boissy, Adrienne A1 Gilligan, Tim SR Print(0) ID 1150323796 T1 Individual Peer Coaching: What to Do About Dr. Jones? T2 Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Superior Patient Experience YR 2018 FD 2018 PB McGraw-Hill Education PP New York, NY SN 9780071845342 LK accessmedicine.mhmedical.com/content.aspx?aid=1150323796 RD 2024/03/28 AB "Do you know why we never see my husband's urologist anymore?" A patient's wife asked one day."No, tell me.""After Frank (her husband) had his biopsies done, the urologist called on the phone and I answered. He said to me, 'Would you please do me a favor and tell your husband that he has prostate cancer?'"