RT Book, Section
A1 Merlino, James
SR Print(0)
ID 1149931300
T1 Acknowledgments
T2 Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
YR 2018
FD 2018
PB McGraw-Hill Education
PP New York, NY
SN 9780071833257
LK accessmedicine.mhmedical.com/content.aspx?aid=1149931300
RD 2024/04/18
AB I  would  not  be  the  person  I  am  today  without  what  my  patients  have  given  me  since  I  started  this  journey  called  medicine.  From  the  very  first  patient  I  saw  as  a  medical  student  to  the  ones  I  treat  today,  they  teach  me,  inspire  me,  and  challenge  me  to  think  differently  and  to  care  more.  They  have  taught  me  the  gift  of  empathy,  and  it  is  an  honor  to  have  been  a  part  of  their  lives  in  such  a  personal  way.  The  same  is  true  for  the  incredible  people,  my  caregiver  colleagues  across  healthcare,  who  share  the  profound  responsibility  of  delivering  care  for  people.