RT Book, Section A1 Maviglia, Saverio M. A2 McKean, Sylvia C. A2 Ross, John J. A2 Dressler, Daniel D. A2 Scheurer, Danielle B. SR Print(0) ID 1137606228 T1 The Role of Information Technology in Hospital Quality and Safety T2 Principles and Practice of Hospital Medicine, 2e YR 2017 FD 2017 PB McGraw-Hill Education PP New York, NY SN 9780071843133 LK accessmedicine.mhmedical.com/content.aspx?aid=1137606228 RD 2024/04/16 AB The practice of medicine is at heart an exercise of collecting, filtering, summarizing, managing, analyzing, and acting upon information. This information comes directly from the patient’s narrative history, but also from family and caretakers, and other providers. It is also derived from diagnostic interventions, including the physical examination, laboratory tests, radiologic exams, and procedures. Combined with reference knowledge about physiology, pathology, pharmacology, and other basic science disciplines, the physician makes an expert assessment of the patient’s conditions and risks, and then recommends an action plan. Information about this plan must be communicated and coordinated with a larger team and with the patient and their family, executed, and then information about how the patient responds fed back, in order to make adjustments over time. If this flow of information is compromised or hampered at any point in this cycle, then the potential for quality and safety problems emerges. Given this intense information-rich environment that the clinician must navigate, especially in the inpatient setting, it is clear that the judicious application of information technology (IT) can greatly empower the hospitalist in providing high quality and safe patient care; and conversely, that injudicious application of IT can promote errors and adverse outcomes.