RT Book, Section A1 Mack, Elizabeth H. A2 McKean, Sylvia C. A2 Ross, John J. A2 Dressler, Daniel D. A2 Scheurer, Danielle B. SR Print(0) ID 1137606052 T1 Tools to Identify Problems and Reduce Risks T2 Principles and Practice of Hospital Medicine, 2e YR 2017 FD 2017 PB McGraw-Hill Education PP New York, NY SN 9780071843133 LK accessmedicine.mhmedical.com/content.aspx?aid=1137606052 RD 2024/04/18 AB Every organization needs a structure and a tool kit to support employee and patient safety and continuous quality improvement. Since what cannot be seen cannot be fixed, robust identification of adverse events and latent safety threats (risk to patients, families, and employees) should be a priority of every hospital. Here, we discuss structures and tools to identify adverse events and risk. Once identified, the hospital and staff must then prioritize efforts and determine which techniques will be applied to reduce adverse events and risk. Risk reduction efforts may focus on error prevention or on harm prevention, and both approaches are key to risk reduction. Table 19-1 reviews definitions for the key terms used throughout the chapter.