AU - Merlino J FAU - Merlino, James TI - Cultural Alignment: The Cleveland Clinic Experience PT - BOOK SECTION DP - 2018 BTI - Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way DA - 2018 Y2 - 2024/04/24 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150322688