TY - CHAP M1 - Book, Section TI - Chapter 25. Negotiation and Conflict Resolution A1 - Flores, Leslie A. A2 - McKean, Sylvia C. A2 - Ross, John J. A2 - Dressler, Daniel D. A2 - Brotman, Daniel J. A2 - Ginsberg, Jeffrey S. PY - 2012 T2 - Principles and Practice of Hospital Medicine AB - Hospitalists face the potential for conflict every day. They work in highly complex organizations in which in order to be successful they must interact effectively with a wide variety of individuals in what is often a challenging, emotionally charged environment. They must learn to navigate not only the formal organizational bureaucracy of rules, systems, and processes, but also the informal political hierarchy that influences power and decision making. Often, they must do so with little or no formal training in conflict management at an early stage in their medical careers. In addition, they may encounter conflicts between what referring physicians would like them to accomplish during hospitalization and the needs of the hospital to expedite care to the outpatient setting. SN - PB - The McGraw-Hill Companies CY - New York, NY Y2 - 2024/04/19 UR - accessmedicine.mhmedical.com/content.aspx?aid=56192605 ER -