TY - CHAP M1 - Book, Section TI - Epilogue A1 - Kravitz, Richard L. A1 - Street, Richard L. PY - 2021 T2 - Understanding Clinical Negotiation AB - Like politics, clinical negotiation is the art of the possible. However, in contrast to politics (where some would say the driving force is money), the essence of clinical negotiation is good communication. When patients and clinicians are struggling to find common ground, effective communication is how clinicians help patients understand their health states and treatment options, uncover what patients think and what’s important to them, foster caring and compassionate relationships, work out differences of opinion, and collaborate to reach decisions based on the evidence and consistent with patient values. In this framework, communication is integral to safe, effective, efficient, patient-centered, timely, and equitable health care.1–3 Our goal in writing this book was to provide in-depth analysis and guidance for clinicians striving to accomplish these goals as they seek to find common ground with patients. SN - PB - McGraw Hill CY - New York, NY Y2 - 2024/04/24 UR - accessmedicine.mhmedical.com/content.aspx?aid=1181983889 ER -