TY - CHAP M1 - Book, Section TI - Care Should Take Place in Different Settings for Comfort and Value A1 - Cosgrove, Toby PY - 2018 T2 - The Cleveland Clinic Way: Lessons in Excellence from One of the World's Leading Healthcare Organizations AB - One morning in 2013, Ted Carroll (not his real name), a man in his mid-sixties, was awakened from a sound sleep by a sharp, burning pain in his chest that radiated down his left arm. Ted suspected that he was having a heart attack, so he went to the nearest emergency room. At 6:02 a.m., he arrived at the Twinsburg Family Health and Surgery Center in Twinsburg, Ohio, a suburban clinic and outpatient surgery center operated by Cleveland Clinic. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/04/18 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150213003 ER -