TY - CHAP M1 - Book, Section TI - Epilogue A1 - Arthur, Jay PY - 2018 T2 - Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, 2e AB - Here's a story from a QI Macros' customer, Ian Flawn Orpana, who used a control chart to predict his mother's passing: SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/04/19 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150321191 ER -