TY - CHAP M1 - Book, Section TI - Simple Steps to a Better Hospital A1 - Arthur, Jay PY - 2018 T2 - Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, 2e AB - The Institute of Medicine's To Err Is Human (National Academy Press, 2000) called for a 50 percent reduction in medication errors, but in 2009, Dr. David Bates said, "With respect to the 50 percent reduction, the truth is that we don't really know, because we don't have good metrics for sorting out how common medical errors are in most institutions." Atul Gawande reported in Complications (Holt, 2003) that autopsies turned up major misdiagnoses as the cause of death a shocking 40 percent of the time, and rates have not improved since 1938. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/03/29 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150319295 ER -