TY - CHAP M1 - Book, Section TI - Develop Shared Information Systems A1 - Gittell, Jody Hoffer PY - 2018 T2 - High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience AB - I can spend half of my day tracking down patients. I will hear somebody mention somewhere in the hallway about a patient with this condition, and they're not on my printout, so I've got to walk to every floor and say, "Do you have this patient?" And they go: "Oh, that patient's on the vascular service, but yeah, I think Dr. [Smith] already operated on him." It's ridiculous. When I take two days off or, God help us, if I take off one week's vacation, it takes me two days when I come back to find out what happened to the patient on the OR schedule. Did they in fact come in, when did they go home, why they canceled, where they are, what happened to them. It's a horror. I can't read a progress note; I can't read half of the orders. I mean, if it's a routine orthopedic patient, I know what they're going to order, I know what they're going to write, so I can read those. But if the patient develops a medical complication and I can't read that doctor's note, I don't know what he's saying in there. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/04/19 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150332637 ER -