TY - CHAP M1 - Book, Section TI - Measuring Reaction and Learning A1 - Buzachero, Victor V. A1 - Phillips, Jack A1 - Phillips, Patricia Pulliam A1 - Phillips, Zack L. PY - 2018 T2 - Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs AB - When the initial analysis is completed and the project is positioned for success, implementation occurs. During implementation, feedback is collected from participants involved in the project. Their reactions to the project and learning connected with the project indicate its potential for success. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/03/28 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150328351 ER -