TY  - CHAP
M1  - Book, Section
TI  - The Exchange Aikidoist: How to Use the Techniques When You Are Attacked
A1  - Dinkin, Steven P.
A1  - Filner, Barbara
A1  - Maxwell, Lisa
PY  - 2018
T2  - The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High
AB  - In  this  chapter,  we  will  focus  more  on  The  Exchange  techniques  than  on  the  formal  process.  How  can  we  use  the  techniques  central  to  The  Exchange  in  everyday  encounters,  for  instance,  when  one  of  our  colleagues  attacks  us?  If  the  person  is  our  subordinate,  perhaps  we  can  use  the  hierarchical  relationship  or  discipline  to  manage  the  situation.  But  what  if  that  person  is  our  peer  or  above  us  in  the  organization?  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/18
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1150324728
ER  -