TY  - CHAP
M1  - Book, Section
TI  - Adapting The Exchange to Manage a Disruptive Employee
A1  - Dinkin, Steven P.
A1  - Filner, Barbara
A1  - Maxwell, Lisa
PY  - 2018
T2  - The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High
AB  - It  can  happen  in  any  workplace.  Sometimes  one  person  seems  to  be  at  the  center  of,  or  a  participant  in,  every  conflict.  These  individuals  often  wield  more  power  than  their  position  warrants;  other  employees  tend  to  avoid  them  or  give  in  to  what  they  demand  in  order  to  avoid  an  argument.  Occasionally  a  disruptive  employee  is  even  unaware  of  what  is  happening.  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/19
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1150324693
ER  -