TY  - CHAP
M1  - Book, Section
TI  - "Trust Me, I'm A Doctor!": Building, Supporting, and Maintaining Professionalism
A1  - Boissy, Adrienne
A1  - Gilligan, Tim
PY  - 2018
T2  - Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Superior Patient Experience
AB  - Dr.  X  is  a  53-year-old  surgeon  who  is  nationally  recognized  for  his  surgical  skills  and  innovative  surgical  techniques.  He  is  a  top  revenue  producer  in  his  department.  Recently,  reports  have  surfaced  that  he  often  fails  to  show  up  for  mandatory  huddles  in  the  operating  room  and  often  curses  at  nurses  for  being  incompetent.  His  patient  communication  scores  are  low.  Patients  comment  that  his  listening  skills  are  poor,  and  time  spent  with  patients  is  short  with  no  opportunity  for  them  to  ask  questions.  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/16
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1150324019
ER  -