TY - CHAP M1 - Book, Section TI - A1 - Boissy, Adrienne A1 - Gilligan, Tim PY - 2018 T2 - Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Superior Patient Experience AB - SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/11/02 UR - accessmedicine.mhmedical.com/content.aspx?aid=1149933335 ER -