TY - CHAP M1 - Book, Section TI - Practitioner Well-being A1 - Suchman, Anthony L. A1 - Ramamurthy, Gita A2 - Feldman, Mitchell D. A2 - Christensen, John F. A2 - Satterfield, Jason M. Y1 - 2014 N1 - T2 - Behavioral Medicine: A Guide for Clinical Practice, 4e AB - CASE ILLUSTRATIONDon, a 38-year-old primary care physician, sighs as he sees Mrs. D.’s name as a last-minute addition to his patient list. It is mid-afternoon on Friday, and he had blocked out the last hour of the day to attend his son’s final softball game of the season. “Of all the days for one of her ‘crying headaches,’ “Don mutters to himself, “why today?”Don’s skill in handling patients with somatoform problems is respected throughout the health center. Since he assumed responsibility for Mrs. D.’s care, her emergency-department visits have fallen by 90%, and she has even taken a part-time job. Don has almost always been able to help her through these spells by sitting with her, holding her hands, and letting her talk.When he was growing up, Don was always a leader. In the Boy Scouts, his college newspaper, student service projects in medical school, he was always the one who could organize everyone and get things done. People came to depend on him for that, and while he never showed it outwardly, his capacity to hold responsibility was a source of pride. “Hey, Don!” The greeting comes from Grace, one of Don’s partners, breezing toward the door with briefcase in hand. “What a great afternoon! My last patient just canceled … I’m going to go home, pour myself a glass of white wine, sit out on the deck, and catch up on some journals. Hope you have a great weekend!”The door opens, the door closes, and frustration, sadness, loneliness, and anger come together as Don watches Grace leave. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/03/28 UR - accessmedicine.mhmedical.com/content.aspx?aid=1102936590 ER -