TY  - CHAP
M1  - Book, Section
TI  - Difficult Patients/Difficult Situations
A1  - Feldman, Mitchell D.
A1  - Howard, Beckman
A1  - Christensen, John F.
A2  - Feldman, Mitchell D.
A2  - Christensen, John F.
A2  - Satterfield, Jason M.
Y1  - 2014
N1  - 
T2  - Behavioral Medicine: A Guide for Clinical Practice, 4e
AB  - Whenever  and  wherever  health  professionals  congregate,  it  does  not  take  long  for  them  to  bring  up  the  topic  of  difficult  patients.  Patients  and  families  we  experience  as  difficult  often  increase  the  frustration  and  decrease  our  satisfaction  with  work.  They  make  it  difficult  to  deliver  the  person-centered  care  that  is  at  the  heart  of  high-quality,  satisfying,  and  effective  health  care.  Why,  we  ask,  would  someone  come  to  the  office,  emergency  department,  or  hospital  and  harass,  abuse,  demean,  or  lie  to  us?  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/16
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1158312840
ER  -