TY - CHAP M1 - Book, Section TI - Chapter 40. Cultural Sensitivity Training A1 - Lie, Desiree A1 - Liao, Solomon S. A2 - McKean, Sylvia C. A2 - Ross, John J. A2 - Dressler, Daniel D. A2 - Brotman, Daniel J. A2 - Ginsberg, Jeffrey S. Y1 - 2012 N1 - T2 - Principles and Practice of Hospital Medicine AB - Cultural competence has been defined as “the ability to understand and respond effectively to the cultural and linguistic needs of patients in the health care encounter” or “a set of attitudes, skills, behaviors, and policies that enable organizations and staff to work effectively in cross-cultural situations. It reflects the ability to acquire and use knowledge of the health-related beliefs, attitudes, practices, and communication patterns of clients and their families to improve services, strengthen programs, increase community participation, and close the gaps in health status among diverse population groups.” Cultural competency training recognizes both the individual patient-doctor relationship and population-based perspectives. SN - PB - The McGraw-Hill Companies CY - New York, NY Y2 - 2024/03/28 UR - accessmedicine.mhmedical.com/content.aspx?aid=56193853 ER -