TY  - CHAP
M1  - Book, Section
TI  - Sources
A1  - Michelli, Joseph A.
Y1  - 2018
N1  - 
T2  - Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System
AB  - Much  of  the  content  of  this  book  emerged  from  interviews  with  UCLA  Health  System  leaders,  staff  members,  volunteers,  and  other  stakeholders.  The  following  individuals  from  all  levels  of  the  organization  made  themselves  available  to  provide  the  information  needed  to  make  this  book  possible:  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/25
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1150194506
ER  -