TY  - CHAP
M1  - Book, Section
TI  - Your Follow-up Care Plan
A1  - Michelli, Joseph A.
Y1  - 2018
N1  - 
T2  - Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System
AB  - A  leader  is  one  who  knows  the  way,  goes  the  way,  and  shows  the  way.  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2022/08/09
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1150194500
ER  -