TY - CHAP M1 - Book, Section TI - Preface A1 - Arthur, Jay Y1 - 2018 N1 - T2 - Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, 2e AB - All organizations are sick.— BOAZ RONEN Health care is a terminal illness for America's governments and businesses. We are in big trouble.—CLAYTON M. CHRISTENSEN SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/04/19 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150190939 ER -