TY - CHAP M1 - Book, Section TI - Invest in Frontline Leadership A1 - Gittell, Jody Hoffer Y1 - 2018 N1 - T2 - High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience AB - We've been downsizing. They wanted to take out management. The motivation for the change was money. Supervision is being done by colleagues now. It's not the same as when it's being done by someone with the time and the knowledge base. There's also consultation to the senior staff that's been lost. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/04/20 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150332313 ER -