TY  - CHAP
M1  - Book, Section
TI  - Using The Exchange to Coach an Employee When Bosses Are Bullies
A1  - Dinkin, Steven P.
A1  - Filner, Barbara
A1  - Maxwell, Lisa
Y1  - 2018
N1  - 
T2  - The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High
AB  - Bosses  who  are  bullies  or  tyrants  may  be  liabilities  to  the  institutions  for  which  they  work.  Complaints  occasionally  escalate  into  lawsuits  about  unfair  labor  practices;  charges  are  made  of  discrimination,  wrongful  termination,  or  unlawful  discharge.  But  in  too  many  workplaces,  bully  bosses  are  too  powerful  or  too  essential  to  the  institution  to  be  challenged.  As  a  result  they  continue,  sometimes  for  years,  to  make  life  miserable  for  those  who  work  under  them.  For  employees,  these  bosses  are  disastrous  to  morale  and  productivity.  No  one  doubts  that  it  is  hard  for  people  to  work  at  their  best  when  they  feel  unvalued  and  are  treated  disrespectfully,  but  it  is  not  always  clear  what  to  do.  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/19
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1150324757
ER  -