TY  - CHAP
M1  - Book, Section
TI  - Foreword
A1  - Boissy, Adrienne
A1  - Gilligan, Tim
Y1  - 2018
N1  - 
T2  - Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Superior Patient Experience
AB  - Healthcare  is  inherently  chaotic.  Patients  are  heterogeneous,  so  their  medical  problems  are  complex  and  their  needs  variable.  Because  of  this  chaos,  clinicians  need  frameworks  and  the  discipline  to  use  them.  Yes,  every  patient  is  different,  and  every  interaction  unique,  but  structured  approaches  to  interactions  with  patients  enable  clinicians  to  deliver  better  care  and  feel  calmer  while  doing  so.  Clinicians  can  focus  on  connecting  with  the  patient,  rather  than  wondering  what  they  should  be  doing.  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/18
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1149933403
ER  -