TY  - CHAP
M1  - Book, Section
TI  - Dedication
A1  - Merlino, James
Y1  - 2018
N1  - 
T2  - Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
AB  - For  my  father,  who  showed  me  the  other  side  
SN  - 
PB  - McGraw-Hill Education
CY  - New York, NY
Y2  - 2024/04/16
UR  - accessmedicine.mhmedical.com/content.aspx?aid=1149931231
ER  -