TY  - CHAP
M1  - Book, Section
TI  - Chapter 6. Step 11: The End of the Interview
A1  - Fortin, Auguste H.
A1  - Dwamena, Francesca C.
A1  - Frankel, Richard M.
A1  - Smith, Robert C.
PY  - 2012
T2  - Smith's Patient-Centered Interviewing: An Evidence-Based Method, 3e
AB  - Every  patient  interaction  should  conclude  with  a  structured  end  of  the  interview  that  usually  consists  of  sharing  the  information  you  have  obtained  with  the  patient,  collaborating  with  her  or  him  to  arrive  at  an  acceptable  plan  and,  where  necessary,  motivating  the  patient  to  act  on  it.  The  skills  used  in  the  beginning  and  middle  of  the  interview  allow  you  to  gather  information  from  the  patient,  primarily  by  asking  questions,  and  establish  a  relationship  with  her  or  him.  At  some  point  in  the  interaction,  usually  after  an  appropriate  physical  exam  and/or  review  of  laboratory  data,  you  will  need  to  share  your  impressions  and  engage  in  a  conversation  about  the  next  steps  of  diagnosis  and/or  treatment.  You  can  be  tempted  to  educate  and/or  motivate  patients  earlier  in  the  interview,  but  this  vital  activity  is  usually  best  done  after  data  gathering  is  completed.  A  successful  end  of  the  interview  leads  to  better  health  outcomes,  because  patients  are  more  likely  to  agree  with  plans  and  carry  them  out.  Patients  take  the  pills  we  prescribe,  go  for  X-rays  and  tests,  and  keep  their  appointments.  We  do  not  do  it  for  them.  Therefore,  the  end  of  the  interview  is  a  key  element  in  successful  health  outcomes.1–6  See  also  doc.com  Modules  10–12.7–9  
SN  - 
PB  - The McGraw-Hill Companies
CY  - New York, NY
Y2  - 2024/04/16
UR  - accessmedicine.mhmedical.com/content.aspx?aid=56845020
ER  -