TY - CHAP M1 - Book, Section TI - Chapter 19. Accountability A1 - Wachter, Robert M. PY - 2012 T2 - Understanding Patient Safety, 2e AB - As I have emphasized throughout this book, the fundamental underpinning of the modern patient safety field is “systems thinking”—the notion that most errors are made by competent, caring people, and that safe care therefore depends on embedding providers in systems that anticipate errors and block them from causing harm. That is an attractive viewpoint, and undoubtedly correct in the main. But it risks causing us to avert our eyes from those providers or institutions who, for a variety of reasons, are not competent, or worse. SN - PB - The McGraw-Hill Companies CY - New York, NY Y2 - 2024/03/28 UR - accessmedicine.mhmedical.com/content.aspx?aid=56251978 ER -