TY - CHAP M1 - Book, Section TI - Quality of Health Care A1 - Bodenheimer, Thomas A1 - Grumbach, Kevin PY - 2020 T2 - Understanding Health Policy: A Clinical Approach, 8e AB - Each year in the United States, millions of people visit hospitals, physicians, and other caregivers and receive medical care of superb quality. But that’s not the whole story. Many patients’ interactions with the health care system fall short (Institute of Medicine, 1999, 2001). As of 2018, quality was improving slowly overall in the United States but lagging in some regions of the country; moreover, serious disparities exist, harming minority and low-income populations (US Department of Health and Human Services, 2018). SN - PB - McGraw Hill CY - New York, NY Y2 - 2024/03/29 UR - accessmedicine.mhmedical.com/content.aspx?aid=1171158802 ER -