TY - CHAP M1 - Book, Section TI - Measuring Quality and Safety A1 - Howell, Michael D. A1 - Stevens, Jennifer P. PY - 2020 T2 - Understanding Healthcare Delivery Science AB - The chapters that follow, including this one, focus on how to analyze data—on how to turn data into information, and information into knowledge. One of the most important kinds of data that you will find yourself analyzing is about the quality of care that health systems deliver. Because quality of care is so important, a substantial amount of research has gone into how to measure the quality, safety, and experience of care. This research has led to common approaches for measuring quality—but it also has revealed numerous challenges in measuring quality fairly and consistently. Finally, Medicare, Medicaid, and private payers have moved increasingly to paying for performance on certain quality and safety measures. Because substantial amounts of hospitals’ and physicians’ revenue is now dependent on quality measures, healthcare delivery scientists should be familiar with some of the major measures involved in measuring quality and safety. This chapter reviews these issues. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/03/28 UR - accessmedicine.mhmedical.com/content.aspx?aid=1167644642 ER -