TY - CHAP M1 - Book, Section TI - How Teams Work A1 - Howell, Michael D. A1 - Stevens, Jennifer P. PY - 2020 T2 - Understanding Healthcare Delivery Science AB - In April 2018, the engine on Southwest Airlines Flight 1380 exploded as the plane approached cruising altitude. The explosion ruptured a window midflight and killed a passenger, a 43-year-old mother of two, who was partially sucked from the plane. “‘Southwest 1380 has an engine fire’, Captain [Tammie Jo] Shults radioed to air traffic controllers, not a hint of alarm in her voice. ‘Descending’.”1 Despite the chaos of the event, the captain performed an emergency landing in Philadelphia as the flight attendants circulated through the aisle to make sure that passengers were secure, performed cardiopulmonary resuscitation (CPR) on the woman who had been pulled from the plane, and instructed passengers to position themselves for a crash landing.2 No one on that flight, including the pilot, had ever been through anything like that. How did that team of people—the pilot, the copilot, and the flight attendants—succeed in landing the plane safely, despite terror, unfamiliarity, and loss of life? SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/03/29 UR - accessmedicine.mhmedical.com/content.aspx?aid=1167644126 ER -