TY - CHAP M1 - Book, Section TI - Sustainable Success through Service without Bounds A1 - Michelli, Joseph A. PY - 2018 T2 - Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System AB - A life is not important except in the impact it has on other lives. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/03/28 UR - accessmedicine.mhmedical.com/content.aspx?aid=1150194476 ER -